How to Setup SMTP for Email?

SMTP Form Configuration (Pro Plan) #

SMTP (Simple Mail Transfer Protocol) is the industry standard for sending emails securely and reliably. With our SMTP Form Configuration, you can connect your store to your own external email server—ensuring your emails are sent from your domain, with greater deliverability and reduced chances of ending up in the spam folder.

This feature is available for:

• Pro Plan users
  
• Premium Plan users
  

Whether you’re managing hundreds of quotes or scaling with thousands of orders, SMTP keeps your communication professional and dependable.

 How to Set It Up #

Go to General settings>email settings

Setting up SMTP might sound technical—but we’ve made it easy. Here’s how you do it:

1. Go to the SMTP Form Section
   This feature is exclusive to the Pro and Premium plan users, so make sure you’ve subscribed to either.
   
2. Enable Custom SMTP
   Toggle on the “Enable Custom SMTP” setting.
   
   
3. Fill in the SMTP Settings
   Enter the required fields:
   
   • 1. Sender Name
   • The name that appears in the recipient’s inbox as the sender of the email reminder. It should be recognizable and trustworthy.
   • 2. From Email Address
   • The email address from which the reminder email will be sent. It should be a business-specific email that aligns with your brand.
   • 3. SMTP Server
   • The server that facilitates sending emails from your business to your customers. You’ll need the server address provided by your email service provider.
   • 4. Username
   • The username used to authenticate your access to the SMTP server, typically your business email address or a specific username assigned by your provider.
   • 5. Password
   • The password associated with your username, used to authenticate and authorize sending emails via the SMTP server.
   • 6. Port
   • The connection point to the SMTP server. Different ports are used depending on whether you’re using SSL or TLS encryption for secure email transmission.
   • 7. Protocol
   • The method of encrypting communication between your email server and the recipient’s server. Most commonly, TLS is used, but some providers may require SSL.
   • 8. SSL or TLS
   • These are encryption protocols ensuring secure transmission of emails. TLS is generally preferred for security, but SSL is also an option depending on your provider.
   • With these SMTP settings in place, you can send reminder emails that are more likely to reach your customers’ inboxes, helping you re-engage users, recover abandoned carts, and increase conversions.
     
4. Save the Settings
   Once configured, save your changes. You’re now ready to send emails using your SMTP server.
   

Scalability: Handle a larger volume of emails without relying on shared servers.

Note: You need to enable the custom SMTP as shown below in the image.

This integration ensures that your emails are delivered securely and efficiently, minimizing the risk of delivery issues.

 Why Use SMTP Instead of Default Email Sending? #

Here are the key benefits of using SMTP over default email methods:

• Improved Deliverability: Emails sent via your own server are more likely to land in inboxes, not spam.
  
• Brand Consistency: All emails come from your business domain, reinforcing trust and brand presence.
  
• Security & Compliance: SMTP provides better control over security settings and data privacy.

Check Connection button will be visible once you enter all the necessary information and it will display a successful message once you click on the “Check Connection Button”

If you face any issue and if it shows any error once you click the button, you can reach our support team anytime at support@webframez.com